The private pay industry is huge: An estimated 20% of health centers are currently either in need of or are dissatisfied with their current transportation provider.*

In private pay, health centers fund the transportation for their clients that don’t have Medicaid out of pocket. Some health centers bill private insurance for transportation costs and then pay providers directly from those funds. In other cases, such as with some nursing homes, they refer their residents to trusted and reputable medical transportation companies. Private pay isn’t exclusively limited to NEMT services, however. Many providers think “outside the box”, seeking contracts from prisons, cruise line companies, and even small towns.

Almost all health centers have rigid policies and procedures that require documentation of expenses, including itemized billing receipts. Unfortunately, many providers market and struggle to obtain contracts, not realizing that the health center most likely requires the provider to be utilizing a booking platform that is guaranteed to be free of human-error in regard to pricing.

The Trip Request Form

Our one-of-a-kind Trip Request Form is a revolution for private pay transportation. It automates the booking process for both you and your clients.

Imagine walking into a health center as one of the first providers they have ever seen utilizing a booking program that automatically calculates complex rates, allows them to pay while booking, and sends them itemized receipts.

* This data is based on WholeRoute’s extensive market research consisting of direct communication with health facilities nationwide. Although we believe this to be a fair and accurate average of market need, your region may vary and it is your ultimate responsibility to conduct thorough market research before venturing into any new vertical.